Help & Support

Everything you need to get started and get the most out of Looper Golf.

⚠️

Having trouble uploading your shot data?
Email your CSV file to info@paritygolf.se with your Player ID (found in your Profile — looks like P_123456) and we'll load it into your account right away.

Getting Started
📥
Getting Your Data In

Looper works even without a launch monitor. Use any of these paths — or combine them:

1

Log shots on-course Easiest

Open a round and tap Log Shot after each shot. Looper uses GPS distance and your club choice to build your carry profile over time — no range session required.

Home → Play Round → Log Shot
2

Start with a starter profile Quick Start

Pick a profile that matches your game (e.g. "Mid-handicapper"). Looper pre-loads realistic carry distances so your caddie and coach features work from day one.

Profile → Starter Data → Choose a Profile
3

Enter distances manually

If you know roughly how far you hit each club, set those distances directly. The caddie uses them immediately.

Equipment → long-press a club → Set Distance Override
4

Import a launch monitor CSV Best Quality

Export a session from Trackman, FlightScope, Foresight, or GSPro and import it. This gives Looper the richest data for the most accurate recommendations.

Sessions → + → Choose File

Upload not working? Email your CSV to info@paritygolf.se with your Player ID and we'll load it for you right away.

5

Import from TrackMan via screenshots No Export Needed

Take screenshots of your TrackMan table view — Vision AI reads every shot automatically (~30 sec per club). No CSV export required.

Sessions → + → TrackMan tab
6

Have your coach upload data for you

If you work with a coach using Looper, they can import your launch monitor CSV directly into your account from their Coach Dashboard.

💡 Tip: Start with a starter profile and on-course logging. Add a CSV import when you get range time. Your AI recommendations improve automatically as more data comes in.

Equipment
🎒
Setting an Active Bag

Your active bag tells the app which clubs are in play. Club recommendations, gap analysis, and caddie advice all use clubs from your active bag.

  1. Tap Equipment on the home screen.
  2. Switch to the Bags tab.
  3. Tap the bag you want to use.
  4. Toggle "Set as Active Bag."

Quick shortcut: Long-press any bag row to set or remove it as your active bag without opening the detail screen.

You can create multiple bags (e.g. course bag, travel set) and switch between them at any time.

📏
Setting a Manual Club Distance

If you don't have launch monitor data for a club — or your measured average doesn't reflect how you're hitting it on the course — you can set a manual carry distance. The caddie advisor will use that distance instead of your session averages.

  1. Open Equipment from the home screen.
  2. Find the club in the Club Performance table.
  3. Long-press the club row to open the context menu.
  4. Tap "Set Distance Override."
  5. Use the slider to set your carry distance and tap Save Override.

The club row shows an orange carry distance with a pencil icon when an override is active. Total distance is calculated automatically using a standard rollout factor for that club type (e.g. Driver ×1.12, 7-iron ×1.05).

To remove: long-press the club row and tap "Remove Override", or open the override sheet and tap Remove Override at the bottom.

Session Data
📄
Loading Shots from a CSV

Looper imports shot data exported from GSPro or other launch monitors as a CSV file.

  1. Export your session CSV from GSPro (or your launch monitor software).
  2. Open the Files app, locate the CSV, and tap Share → Looper Golf. The app opens the upload screen automatically.
  3. Alternatively, tap Sessions on the home screen, then the + button to trigger a file picker.

Once uploaded, the system parses each row, creates a practice session, and makes the data available for analysis, caddie recommendations, and reports.

⚠️ Upload failing? Email your CSV to info@paritygolf.se with your Player ID and we'll load it into your account right away.

📸
Importing from TrackMan (Screenshot Import)

Looper can read your TrackMan data directly from screenshots — no CSV export needed. Vision AI scans the table and extracts every shot (~30 seconds per club).

How to capture shots for one club

  1. In the TrackMan app, open the table view for that club (e.g. Driver).
  2. Take a screenshot — you'll see columns like Carry, Total, Ball Speed, Height.
  3. Scroll the table right and take another screenshot — you'll see Launch Angle, Launch Dir., Carry Side.
  4. To capture more shots in the same club: scroll down to the next group of shots, screenshot, scroll right, screenshot. Repeat until all shots are captured. There's no limit.
  5. Repeat steps 1–4 for each club you want to import.

Importing in Looper

  1. Tap Sessions → + → TrackMan tab.
  2. Select all screenshots for one club (up to 6 at a time), then tap Import.
  3. Analysis runs in the background — a banner shows progress while it processes.
  4. Repeat for each additional club without dismissing the sheet.

💡 Tip: Club names are read from the TrackMan badge automatically (e.g. "7I" → 7-Iron, "3W" → 3-Wood). Make sure the club badge is visible in at least one screenshot per club.

📤
Share a Screenshot Directly from Any App

Looper appears in the iOS share sheet so you can send a launch monitor screenshot directly without leaving the app you're in.

How to use it

  1. Take a screenshot on your phone (or open one in Photos, TrackMan, etc.).
  2. Tap Share → scroll through the app icons → tap Looper Golf.
  3. The import screen opens automatically with your screenshot loaded.

From the screenshot preview

  1. Take a screenshot.
  2. Tap the small preview in the bottom-left corner before it disappears.
  3. Tap the share icon (top right) → Looper Golf.

If Looper is already processing a previous screenshot, your new one is queued and starts automatically when the current import finishes.

Supported sources: Any app that lets you share an image — TrackMan, FlightScope, Garmin, Photos, Files, and more.

💡 Tip: For TrackMan, take two screenshots per club — one showing Carry/Total/Ball Speed columns, then scroll the table right and take another showing Launch Angle/Direction/Side. Import them together for full data extraction.

⚠️
Launch Monitor Data Not Loading?

Not all launch monitor configurations are currently supported. If you have trouble loading your data, we'd love to help.

Email your CSV file to info@paritygolf.se and include your Player ID (found in your Profile — looks like P_123456). We'll do our best to add support for your setup.

✂️
What Are Trimmed Shots?

When calculating your carry distances and club averages, Looper automatically removes statistical outliers — shots far outside your normal range for that club. These are called trimmed shots.

Why it matters: A topped ball or shank can wildly skew your average carry distance. Trimming ensures your averages reflect your realistic, repeatable performance — not your worst mishits.

You can still see all raw shots in the session detail. Trimmed shots are flagged but not deleted.

🔄
Regenerating Sessions with Different Units

If you imported a CSV with the wrong unit system — for example, yards instead of meters — you can recalculate without re-importing the file.

  1. Tap Sessions on the home screen.
  2. Tap the session you want to fix.
  3. Scroll to the "Recalculate Units" section.
  4. Choose your correct distance unit (yards or meters) and speed unit (mph or m/s).
  5. Tap Recalculate.

The system converts all distances and speeds in that session and updates your club averages.

Players & Accounts
👥
One Account, Multiple Players — How It Works

A single Looper account can hold up to 4 player profiles. Each player has their own clubs, shot history, coaching data, and AI context — fully independent, but all managed under one login.

Switch players any time from the home screen (tap the player name at the top). Your AI caddie, coach, and analyst automatically switch context to that player's data.

Common setups:

Parent tracking their child

Add your child as a second player on your account. You manage their shot data, club distances, and coaching — they don't need their own phone or login. Great for juniors who just want to play.

Couple or group sharing one subscription

Two or more golfers share one login. Each has a separate player profile with their own clubs and stats. One subscription covers the whole group.

Coach managing students without individual accounts

A teaching professional can add each student as a player profile under their own coach account. Useful when students aren't app users themselves — the coach tracks the data, the student gets the benefit.

📱
My family member wants their own phone & login

A player profile and a full account are different things:

  • A player profile lives inside your account. Only you can log in and see it.
  • A full account has its own email, password, and login. That person can use the app independently on their own device.

If your family member wants to use Looper on their own phone, they should create their own account (free to sign up). You can then connect as Coach & Student so you can still see their data and send coaching from your account.

How to connect:

  1. They sign up at loopergolf.app or via the App Store link.
  2. You register as a coach (or use your existing coach profile).
  3. Invite them by their Player ID or email from your Coach Hub.
  4. They accept the connection — you're linked.

💡 Tip: Their account is free. They can track shots, use the caddie, and receive your coaching notes at no cost. A subscription unlocks the AI chat features.

🔀
Switching Between Players

Tap the player name displayed at the top of the home screen to open the player switcher. All your players are listed — tap one to switch instantly.

Everything in the app — caddie recommendations, AI coaching, analyst reports, equipment — updates to reflect the selected player's data. Your own data is untouched while you're viewing another player's profile.

To add a new player: Settings → Players → Add Player.

On the Course
🗺️
Golf Round — Course Planning

Golf Round (inside My Caddie) turns your performance data into a hole-by-hole game plan for an actual round.

  1. Open My Caddie → Golf Round.
  2. Select a course from the list.
  3. Set conditions (wind, temperature), your score goal, and play style.
  4. Tap Create Round Strategy.

The caddie builds a plan for every hole — recommended clubs off the tee, layup points, hazards to avoid — tailored to your real carry distances and the strategy you chose.

From the bottom of the screen once a strategy is ready:

  • Course Map — satellite view of the course with tee, green, bunker and water overlays. Tap any feature for GPS distance and a club recommendation.
  • Scorecard — hole-by-hole score entry, shot logging, and mid-round recalibration.

Mid-round recalibration: As you enter actual scores hole-by-hole, the caddie automatically adjusts the remaining holes to keep you on track for your goal.

💡 Tip: Long-press any hole in the strategy list to jump straight to that hole's detailed strategy breakdown.

📍
Course Map & GPS Club Advisor

The Course Map is a satellite view of the course with every feature overlaid — tees, greens, bunkers, water, and landing zones. With Live GPS active, tap any feature to instantly get your distance to it and a personalised club recommendation.

Opening the map

  • From Golf Round → tap Course Map (bottom of screen).
  • From the Scorecard toolbar → tap the map icon (opens focused on your current hole).

Reading the map

🔵 Tee   🟢 Green   🔵 Water   🟡 Bunker   ⚪ LZ (landing zone) — green arrows show the tee shot direction.

Getting distances and club advice

  1. Tap Live (top right) to enable GPS — your position appears as a blue dot.
  2. Tap any green, LZ, bunker, or water feature.
  3. An info card appears showing distance from your position and elevation change.
  4. Tap the green button (e.g. "Club for this LZ") to ask the AI Caddie.

The recommendation uses your real carry distances, current wind, elevation change (uphill/downhill), and any known shot tendencies.

Elevation: When the target is uphill or downhill, the card shows the elevation difference in orange (e.g. ▲ 9m). This is factored into the club recommendation automatically — the "Playing as" line in the response shows the combined effect.

💡 Battery: Live GPS mode auto-reverts to overview after 3 minutes of inactivity. Tap Live again to re-enable.

🎯
GPS Rangefinder

The GPS Rangefinder gives you real-time distance to the green from wherever you are on the course — no laser needed.

  1. Open My Caddie and tap the Rangefinder (scope icon) in the tool strip.
  2. Select your course and tee.
  3. The app locks onto your GPS position and shows distances to the front, centre, and back of the green.

Auto hole selection: The Rangefinder picks the most likely hole based on your position. Tap the hole number to override it manually.

Landing zone & dogleg distances: If the hole has a landing zone or dogleg, those distances appear below the green distance — only when they're still ahead of you.

Continuous GPS: Location updates automatically every ~15 metres. Tap the GPS icon (top-right) to force a fresh fix.

Open AI Caddie from Rangefinder: Tap "Golf Round" at the bottom of the Rangefinder screen to jump straight into the Golf Round strategy view.

Battery: Uses a 15-metre distance filter — significantly more efficient than navigation GPS.

Coaching
🤝
Coach in the Loop — Connecting with a Coach

Coach in the Loop connects you with a real human golf coach inside the app. Your coach can send personalised notes, assign drills, and build a weekly practice plan — all visible alongside your AI coaching.

  1. Open My Coach and tap "Find a Coach" (or the Coach in the Loop card).
  2. Browse the coach directory — filter by accepting status, teaching level, or specialty.
  3. Tap a coach to view their profile, then tap Connect.
  4. Your request is sent. The coach will accept or decline.

Receiving an invite: If your coach sends you an invite by Player ID or email, open My Coach and look for the Coach in the Loop card — your pending invite will appear there.

Once connected, your Coach Inbox shows:

  • Messages — feedback, progress notes, technique reminders (red badge shows unread count)
  • Assignments — drills and videos your coach has sent you
  • Practice Plan — your coach's structured weekly plan

The AI coach is aware of your real coach's practice plan and avoids contradicting it.

👨‍🏫
Coach in the Loop — Managing Students (Coaches)

If you're a PGA pro or teaching professional, you can register a coach profile and manage your students directly from the app.

Getting started:

  1. Tap the menu (top-right) on the home screen.
  2. Tap "Register as a Coach."
  3. Fill in your name, location, teaching levels, specializations, and bio.
  4. Use the "Accepting new students" toggle to control your directory visibility.
  5. Tap Create Coach Profile.

From a student's detail screen you can:

  • Send Note — feedback, progress notes, or technique reminders
  • Assignment — pick drills and attach up to 5 video URLs
  • Practice Plan — set week count, sessions per week, and drill steps
  • Upload Session CSV — import launch monitor data on behalf of a student

Invite students by Player ID (instant connection) or Email (pending accept). To remove a student, swipe left on their row in the Coach Hub.

Tips & Shortcuts
👆
Gestures & Shortcuts

Looper uses swipe and long-press gestures throughout the app so you can manage your data quickly.

Swipe to delete:

  • Sessions — swipe left on any session row to delete it.
  • Rounds — swipe left on any round row to delete it.
  • Clubs in a bag — swipe left on a club row inside a bag to remove it.

Swipe to edit:

  • Rounds — swipe right on a round row to edit scores, course, or date.

Long-press shortcuts:

  • Club row (Equipment) — set or remove a manual carry distance override.
  • Bag row (Equipment → Bags) — set or remove it as your active bag.
  • Hole row (Golf Round) — jump to that hole's detailed strategy breakdown.
All Features

My Caddie

  • Club recommendations by distance, wind, lie & hazards
  • Course strategy with hole-by-hole plans
  • Course Map — satellite view with GPS distances and club advice
  • Scorecard — hole-by-hole score entry and mid-round recalibration
  • GPS Rangefinder with auto hole selection
  • Ask-your-caddie chat with voice input

My Coach

  • AI-generated practice plan based on your weaknesses
  • Coaching library — topics, drills, and videos
  • Swing fault identification
  • Skill progression roadmap
  • Ask-your-coach chat
  • Browse coach directory — filter by specialty, level & availability
  • Coach in the Loop — receive notes, assignments & practice plans from a real coach

Coach Dashboard

  • Register a coach profile with location, teaching levels & bio
  • Toggle availability — accepting new students on/off
  • Accept or decline student connection requests
  • Invite students by Player ID or email
  • Send notes, build assignments, and create weekly practice plans
  • Upload a student's launch monitor CSV on their behalf

My Analyst

  • Full shot statistics per club
  • Shot shape & dispersion charts
  • Session-to-session comparison
  • PGA Tour benchmark comparison
  • Handicap trend tracking
  • Swing analysis reports
  • Ask-your-analyst chat

Sessions

  • View and search all practice sessions
  • Upload shot data from CSV or share directly from any app
  • Import TrackMan data via screenshots — no export needed
  • Recalculate units (yards / meters)
  • Delete or compare sessions

Equipment

  • Manage clubs and bags
  • Set your active bag
  • Bag fit score and shaft analysis
  • Club gapping recommendations
  • Manual carry distance override (long-press a club)
Open-Source Acknowledgements

Looper uses the following open-source and open-data services. We gratefully acknowledge their creators and contributors.

🗺️
OpenStreetMap — Map & Course Hazard Data
Golf course hazard data (bunkers, water hazards, fairways) is sourced from OpenStreetMap and its contributors, and is made available under the Open Database License (ODbL) 1.0. © OpenStreetMap contributors.
🌤️
Open-Meteo — Weather Data
Weather conditions used in club recommendations (wind speed, temperature, precipitation) are provided by Open-Meteo, a free and open-source weather API. Data is available under CC0 (Public Domain).